If you are experiencing technical difficulty with your Optima Steamer™ and you would like to attempt to solve the issue yourself, our interactive troubleshooting guide may be of assistance. You will need the serial number for your Optima Steamer to begin. If the troubleshooting guide does not resolve your problem, please contact us at 1-844-US-STEAM (1-844-877-8326).

Troubleshooting Guide